Privacy Policy for OnlyPlay

The OnlyPlay Team ("We", "us" or "our") at OnlyPlayLtd develops and operates the OnlyPlay app. We are committed to protecting the privacy of our users ("you"). This Privacy Policy is meant to explain to you how we collect, use and store your personal data when you use our application (the "App").

Please read this Privacy Policy carefully to understand our views and practices regarding your privacy. By using the App, you are agreeing to the terms of this Privacy Policy. This Privacy Policy may change from time to time. If we make any change, we will give you notice of such changes by posting the revised policy on the app or our website, and where appropriate, by other means. Your continued use of the Services after the date any such changes become effective constitutes your acceptance of the new policy.

1. Data We Collect and How We Collect Data

We may collect the following types of data:

1) Device and Usage Data (Non-Personally Identifiable): When you use the App, we may automatically collect data from you, which may include, without limitation:

(a) the type, version, brand, and language of your device;
(b) the type and operator of your network;
(c) mobile operating system;
(d) device identifiers (such as IDFA, IDFV);
(e) your country;
(f) the date and time you access the App and the duration of your visit;
(g) behavioral usage of the App, such as features used and topics viewed;
(h) mobile page views and click-through statistics.

2) Account and Profile Data (Personal Data): When you register for an account or use certain features, we may collect your personal data, which may include, without limitation:

(a) your first and last name;
(b) date of birth;
(c) gender;
(d) your cell phone number (if provided);
(e) your email address;
(f) your chosen account name/username;
(g) If you register through a third-party service (e.g., Apple, Google, Facebook), we may collect personal data from that account;
(h) general geographic location;
(i) your preferences and other demographic data that could help identify you.

3) Content You Provide Directly: We collect the content you create, upload, or post within the App. This includes:

(a) Profile information such as your avatar, bio, and other details you add to your profile.
(b) Text-based content, such as topics you create, comments, and replies.
(c) Voice-based content, such as audio recordings you post in discussions.

2. How We Use Collected Data

We use the data we collect for the following purposes:

1) To provide, maintain, and improve our Services; for example, to set up and manage your account, to enable you to communicate with other users, to provide customer support, and to show you relevant content and advertising.

2) To personalize your experience, improve the App's features, and develop new services and promotional content that are more relevant to you.

3) For security, system integrity (the prevention of hacking, cheating, and other improper or unlawful activities), or enforcement of our terms and policies.

4) To comply with applicable legal requirements and regulatory obligations.

3. Who We Share Data With

We do not sell, trade, or rent your personal data to others. We may share data with a variety of third-party service providers (such as hosting, analytics, and marketing partners) to help us operate and provide our Services. In such cases, these companies must abide by our data privacy and security requirements and follow applicable privacy rules, such as Apple’s guidelines.

4. How We Protect Your Data

We use industry-standard physical, procedural, and electronic security measures, including encryption where appropriate, to protect your personal data held with us and the third parties we work with. We take reasonable measures to help protect your data from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction.

5. How Long Do We Retain Your Data

We will retain your data for as long as your account is active or as needed to provide you the Services. We will also retain data as long as needed for the purpose it was originally collected for, as long as we are legally obligated, or until we receive a valid request for erasure. After this period, your personal data will either be erased completely or anonymized for analytical use.

6. Applicable Provisions for EU/EEA Residents

If you are located in the European Economic Area (EEA), you have the following additional rights:

1) To ask for a copy of your personal data to be provided to you or a third party (data portability).
2) To lodge a complaint about the processing of your personal data with your local data protection authority in the EEA.

When you use our App, your personal data may be transferred to and processed in countries outside the EEA, which may not provide a similar or adequate level of protection. You hereby expressly consent to the transfer of your personal data to recipients, as described in this Privacy Policy, which are located outside the EEA. You may withdraw your consent at any time.

7. Protection of Children

Our services are not directed to children, and we do not knowingly collect personal data from children under the age of 13 (or 16 in the EEA). If a parent or guardian becomes aware that their child has provided us with data without their consent, they should promptly contact us, and we will take reasonable steps to delete such data from our files.

8. Your Data Rights

1) You can use your account settings within the App to access, update, and correct your personal data. You can also contact us to ask us to update or correct your data.

2) You have rights to manage the collection and use of your personal data. These rights may include:

(a) To request erasure of your personal data;
(b) To request access to and a copy of your personal data;
(c) To restrict or object to our collection and use of your personal data;
(d) To withdraw your consent at any time (this will not affect the lawfulness of processing based on consent before its withdrawal).

3) To exercise any of your rights, please contact us via the email address below. We may need to verify your identity before acting on your request, in accordance with applicable laws.

9. Contact Us

If you have any questions about your personal data or this policy, please contact us at support@onlyplayltd.com.